Privacy Policy

1. Introduction

Fully Known Books ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fullyknownbooks.com and make purchases through our store.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, mailing address, phone number, and payment information when you make a purchase.
• Device Information: Browser type, IP address, and pages visited on our website.
• Transaction Data: Details about purchases, including books purchased and order history.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for digital books
• Send you order confirmations and delivery information
• Respond to your inquiries and customer service requests
• Improve our website and customer experience
• Send marketing communications (only with your consent)
• Comply with legal obligations

4. Payment Processing

Payment information is processed securely through Stripe's payment processing system. We do not store credit card numbers on our servers. All payment data is encrypted and handled in accordance with PCI-DSS standards.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

Our website uses Stripe to process payments. Stripe may collect and use information as described in their privacy policy. We encourage you to review Stripe's privacy practices. We also use Resend for transactional emails related to your purchases.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, please contact us at kell@kellgolden.com.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Fully Known, LLC
Email: kell@kellgolden.com
Website: fullyknownbooks.com